Moving is already a major challenge. Between stress, timing, and budget, it’s easy to feel overwhelmed. To better anticipate expenses, check out our guide on average moving costs.
Even if you hire a professional moving company, unexpected fees can still show up on your final invoice, sometimes at the last minute. These additional charges can quickly add up and turn your move into an unpleasant surprise. It’s better to know where these hidden fees hide and how to avoid them so you stay in control.
What are the most common extra charges from moving companies?
Transportation costs: tolls, long distances
When planning a long-distance move, tolls and mileage beyond the standard package may increase your total cost.
Some companies in Quebec also charge extra if the route goes beyond their usual service area or requires a lengthy round trip.
Our tips:
- Check if the quote clearly includes distance limits and toll charges.
- Make sure no unexplained fees are added for longer routes or empty returns.
- Ask about all transportation-related fees.
Read: How to pack and prepare for a long-distance move
Packing supplies and labor costs
Some movers charge extra for boxes and protective materials like bubble wrap, blankets, and covers.
You may also be billed for the time spent packing your belongings, especially if you have a lot of heavy furniture.
Our tips:
- Check if the quote includes packing materials (boxes, tape, blankets, etc.).
- Ask if packing fragile items or furniture comes with extra fees.
- Consider packing some of your boxes yourself to save money.
To prep effectively and reduce costs, check out our packing tips for a smooth move.
Access issues: stairs, elevators, parking
Moving companies may charge more when access is difficult—for instance, no elevator, narrow staircases, or limited parking near your building.
That’s why it’s important to clearly describe access conditions when requesting a quote to avoid surprise charges on moving day.
Our tips:
- Provide detailed access info when requesting a quote (floor number, elevator, distance to truck).
- Mention any specific issues like tight stairs or limited parking.
- Ask if difficult access or heavy object transport comes with extra fees.
- Reserve parking in advance if possible to save time and money.
Heavy, bulky or fragile items
Moving items like a piano, a safe, or large appliances usually means extra fees. These require more manpower, special equipment, and extra care. Pricing depends on the item’s size, weight, and handling complexity.
Our tips:
- Mention any heavy, oversized, or fragile items when asking for a quote.
- Check if extra fees apply to those specific items.
- Make sure these fees are clearly detailed in your quote.
Want more info? Read our full guide on piano moving costs.
Insurance and protection plans
Many moving companies offer extra insurance to cover damage, loss, or theft during the move.
Basic coverage is often included, but it may be limited and not reflect the true value of your items.
The price varies based on declared value and coverage level.
Watch out for deductibles and exclusions. Read carefully before signing.
What we guarantee for your peace of mind:
- Liability coverage up to $2,000,000
- Goods insured up to $100,000 per truck
Our tips:
- Check what the basic insurance actually covers.
- Ask for a clear breakdown of protection plans and extra charges.
- Read all terms, exclusions, and deductibles carefully.
- Estimate the real value of your belongings and pick coverage that fits.
Disassembly and reassembly costs
Taking apart and putting together furniture can lead to extra fees, especially for large or complex items. These services take time, skill, and sometimes special tools, which explains why they're often charged separately.
Depending on the company, this may be included in some packages or billed as an add-on.
Our tips:
- List all the furniture you’ll need disassembled and reassembled in your quote request.
- Check if this service is part of the package or added as a fee.
- Request a detailed price for each disassembly/reassembly task.
- Hire professional movers to ensure everything is done safely and properly.
How to spot hidden moving costs?
To avoid surprises, look closely at the quote. Here’s what to watch for:
- Review every line: check unit prices, quantities, and included services.
- Watch for vague terms like "miscellaneous fees," "extra services," or "conditions apply"—they may hide extra charges.
- Make sure all required info is listed: volume, access, date, payment terms, coverage, general conditions, etc.
- Compare quotes from multiple companies to spot differences in price and service.
- Check the mover’s reputation and go with a company that's transparent about pricing.
- Look into coverage options. Make sure they match the value of your items and are clearly explained.
- Be cautious with extremely low prices. They often come with missing services or hidden fees.
To dig deeper, read our full guide on how to choose a trustworthy mover.
How to avoid hidden fees during a move?
- Work with a company known for clear, honest pricing.
- Negotiate terms and pricing before hiring a mover.
- Request a detailed quote so you know the total cost.
- Check for extra charges before signing the contract.
What does the law say about moving fees?
Transparency and legal obligations
Before any service begins, you must receive a written contract outlining what’s included, such as services, costs, payment terms, insurance, and any potential extra fees. The mover must also hold a valid license from the Commission des transports du Québec (CTQ) and carry liability insurance for damages caused during the move.
Disputes and your options
If there are unexpected charges or issues, take these steps:
- Try to resolve the issue directly with the moving company.
- If that fails, send a written notice within 60 days of the move.
- Send a formal demand letter if the mover doesn't respond.
- Still no resolution? File a complaint with the OPC or go to Small Claims Court if the claim is under $15,000.